Patient feedback

Patient feedback

Monash House Private Hospital appreciates all feedback about the services that we provide and the manner in which they are delivered.

We encourage all patients to complete the feedback card which you will receive on admission, or fill in the below feedback web form. Feedback is used to continually improve the quality of services provided. The feedback provided is confidential and will not adversely affect your care or services provided for you.

Should you or your family wish to discuss any concerns during your stay, please discuss this with the Nurse Unit Manager in the first instance.

If you are not satisfied with the resolution and would like to proceed with a formal complaint, please click here for more information.